How can I track my order?
If your order hasn't arrived yet and is on the way, you can track it. You will find a tracking link in your delivery confirmation email once your order is handed over to the courier. Check your email inbox for this email.
There can be occasions where the email appears in the spam folder of your emails. Please check those frequently as well.
For every country we work with there are different delivery companies, these are listed below.
Here is a list of countries and their tracking sites where you can track your order until it is delivered:
Tracking URLs List
Country
| Tracking link
| Tracking number example
|
Portugal
| |
FA296885301PT
|
Spain
| | 0280410280410000503808 |
Netherlands | | 3SWRE900383842 |
Sweden | | 6551816660 |
Poland | | 520000015800068109957717 |
United Kingdom | | FF673975251GB |
Ireland | | A90000139736 |
France | | XA044864892FR |
Germany | | 29617121362 |
Switzerland | | 996001072710017005 |
Belgium | | 5212099595418 |
South Africa | | PNJ62131222 |
Italy | | M7630488842 |
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How can I order?
When yo want to place an order for a bag or any other items visit the category "Bags" or "ALL PRODUCTS" button on our website, choose your product(s), then click the add to cart button to start the checkout process. Next enter your billing and ...
When is my order shipped?
Your order is dispatched within one business day. Once your order is dispatched you will get your tracking details via email. After dispatch, the courier service will deliver your order within 3 business days.
How long will it take to get my order?
After dispatch, the courier service will deliver your order within 3 business days. Once your order is shipped you will get your tracking details via email where you can follow your order.
How can I cancel my order?
If you have placed your order but have not received it yet, please refuse to take it from the courier. This way the package will return to our us and we can refund your order after it has been scanned at our warehouse. If you have received your ...
How can I view my order history?
You can view all of your past orders once you are logged in and clicking the "My Profile" link in the footer of the website.