How can I update my email address?
The email addresson your profile will be the same one used for your Uber account. However, if you placed an order without your Uber account you can contact us by submitting a support ticket.
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How can I update my card details?
If one of your installments fails, you will automatically receive an email with a payment link where you can update your card details and pay the due installment.
Can I change my shipping address after placing an order?
Because of the quick turnaround time for our orders usually within one working day it is sometimes not possible to change the address of the order after it has been dispatched. However if you still would like to change your address please contact us ...
Where is my invoice?
Your invoice is automatically sent to the email address you have provided after any payment is made. Please always check your spam and deleted e-mails as well.
Do I need to have an Uber account to order?
Although an Uber account is recommended, especially as this ensures that you are activated on the Uber app, you are also able to place your order with any email address.
Having Issues with Your Payment?
We understand experiencing payment issues can be frustrating. Here's a quick guide to help you resolve common payment problems efficiently: Common Payment Issues: Payment declined Double charges Unable to add/update payment method Invoice ...