What if I have a zipper, material, or buckle issue?
During the guarantee period, if you experience an issue with your zipper, or any other components of the bag, you can contact us by by submitting a support ticket
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What features are important for a food delivery bag?
Each of our bags come with important features such as thermal lining, water repellent material, safety features, pockets and compartments, as well as all of the comfort and durability features required for working as a food delivery courier.
What if my order is delayed?
Please allow up to 3-5 working days for an order to be delivered, after this time then contact us as there could be an issue. Sometimes an order can be delayed due to circumstances out of our control, for example the delivery company is not operating ...
Having Issues with Your Payment?
We understand experiencing payment issues can be frustrating. Here's a quick guide to help you resolve common payment problems efficiently: Common Payment Issues: Payment declined Double charges Unable to add/update payment method Invoice ...