What if my order is delayed?
Please allow up to 3-5 working days for an order to be delivered, after this time then contact us as there could be an issue. Sometimes an order can be delayed due to circumstances out of our control, for example the delivery company is not operating during a public holiday, or there is other issues preventing the order from being delivered.
Related Articles
How can I order?
When yo want to place an order for a bag or any other items visit the category "Bags" or "ALL PRODUCTS" button on our website, choose your product(s), then click the add to cart button to start the checkout process. Next enter your billing and ...
When is my order shipped?
Your order is dispatched within one business day. Once your order is dispatched you will get your tracking details via email. After dispatch, the courier service will deliver your order within 3 business days.
How can I cancel my order?
If you have placed your order but have not received it yet, please refuse to take it from the courier. This way the package will return to our us and we can refund your order after it has been scanned at our warehouse. If you have received your ...
How long will it take to get my order?
After dispatch, the courier service will deliver your order within 3 business days. Once your order is shipped you will get your tracking details via email where you can follow your order.
How can I change my order after it has been placed?
Since the turnaround time on packages are so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend contacting our Customer Service immediately upon realizing that something may be wrong with your order. We will ...