Can I change my shipping address after placing an order?
Because of the quick turnaround time for our orders usually within one working day it is sometimes not possible to change the address of the order after it has been dispatched. However if you still would like to change your address please contact us by submitting a support request here
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How can I order?
When yo want to place an order for a bag or any other items visit the category "Bags" or "ALL PRODUCTS" button on our website, choose your product(s), then click the add to cart button to start the checkout process. Next enter your billing and ...
When is my order shipped?
Your order is dispatched within one business day. Once your order is dispatched you will get your tracking details via email. After dispatch, the courier service will deliver your order within 3 business days.
How can I change my order after it has been placed?
Since the turnaround time on packages are so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend contacting our Customer Service immediately upon realizing that something may be wrong with your order. We will ...
What if I receive the wrong item?
Please contact us by submitting a support ticket so that we can investigate with the warehouse what might have gone wrong with your order.
How can I cancel my order?
If you have placed your order but have not received it yet, please refuse to take it from the courier. This way the package will return to our us and we can refund your order after it has been scanned at our warehouse. If you have received your ...