How do I change the password on my account?
On the login page there will be a link "forgot my password" which will allow you to reset your password. Enter your email and follow the instructions seen there.
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How can I change my order after it has been placed?
Since the turnaround time on packages are so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend contacting our Customer Service immediately upon realizing that something may be wrong with your order. We will ...
Can I change my shipping address after placing an order?
Because of the quick turnaround time for our orders usually within one working day it is sometimes not possible to change the address of the order after it has been dispatched. However if you still would like to change your address please contact us ...
How do I create an account?
To create account is simply go to the Login page this link can be found in the footer of the website. From there you are able to see a sign up link that will allow you to create a new account.
Do I need to have an Uber account to order?
Although an Uber account is recommended, especially as this ensures that you are activated on the Uber app, you are also able to place your order with any email address.
How can I update my email address?
The email addresson your profile will be the same one used for your Uber account. However, if you placed an order without your Uber account you can contact us by submitting a support ticket.